Feb 26, 2020
On today’s episode we welcome Terry Hartshorn, the former CEO and President of PacifiCare Health Systems, to the show. Terry sits down with us and shares his experience designing a high-performance work culture and inspiring employees to take risks within his company. His wisdom on developing yourself and encouraging others is advice entrepreneurs won’t want to miss.
In this episode, you’ll hear Terry talk about leadership, why failing can be beneficial to you, and how to develop humility and integrity in your life.
Highlights:
- Terry’s childhood and going to UCLA
- Business lessons learned on the golf course
- “I learned to lose”
- Advancing through your reversals
- “God gave me the gift of relating to people”
- Having a high trust level within the company and learning from mistakes
- Using time efficiently, being extremely focused, and being present
- “You have to start to start”
- “The faster you get to NO the faster you can get to YES”
- Humility shows people you are a real person
- Balancing being a parent and business owner
- The power of a joke
Key Takeaway:
Being a leader means facilitating growth among the team and fostering trust and honesty. Leaders also need to have a strong moral compass and impeccable integrity.
The WOW Factor
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