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The Wow Factor


Feb 8, 2023

Matt Stuller is the Founder and Chairman of Stuller Inc., one of the largest jewelry manufacturing and distributing firms in the United States and an industry leader in the domestic and international wholesale jewelry sector. He is a member of The Jewelers Vigilance Committee and the Board at the Jewelry Information Center. Matt is a winner of the National Entrepreneur Of The Year award.

 

I’m thrilled to have Matt Stuller with me on the podcast today to discuss how he got his first job in the jewelry sector entirely by accident and how it developed into a lifelong career. We talk about how Stuller Inc. got its most significant break and why Matt’s commitment to excellent customer service saw the company expand nationwide. Matt also shares his tips for maintaining a culture of service and generosity at the company and why leading from the front is imperative.

 

“We get to use those precious materials to be able to create beautiful things that celebrate very special events in life.” - Matt Stuller

 

“I wanted to be able to have a lot of customers who owed me a little rather than a handful of customers that ruled me.” - Matt Stuller

 

“This has been a mission for me.” - Matt Stuller

 

This Week on The Wow Factor:

  • How Matt ended up working in a jewelry store
  • The practical problems of setting up a jewelry business and some of the challenges Matt faced when looking for his initial funding
  • How he built his reputation in the jewelry industry
  • The magic of designing something beautiful that somebody wants to buy and keep as a legacy
  • How FedEx opened up the doors of opportunity by allowing them to offer next-day delivery
  • Matt’s perspective on God and faith in business
  • How to maintain a strong culture of service as a company grows
  • Some of the causes that Stuller Inc. supports financially and why they are so close the Matt’s heart

 

Matt Stuller’s Word of Wisdom:

To be successful takes a lot of hard work. As a leader, you have to set an example; you have to set the pace.

 

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