Mar 16, 2022
Steve Bilt is the co-founder and chief executive officer of Smile Brands, supporting approximately 500 dental offices throughout the United States with over 5,500 providers and employees. The company has been recognized as the top multi-site healthcare employer in the US for the last three years by Glassdoor and as a Top 10 Large US Employer for Diversity by Comparably in the previous two years. Additionally, Steve is the founder and chair of the Smiles for Everyone Foundation, which has established international outposts serving six countries in South America, Asia, and Africa and conducts ongoing events throughout the United States.
Steve joins me on the show this week to discuss how Smile Brand found their vision and mission, why it’s only three words long, and how Steve keeps the team focused on achieving their mission in every step that they take. We discuss how Steve created and maintained a positive company culture by getting into a routine, sticking with it, and only incorporating additional elements occasionally. Steve also shares what ‘Celebrate. Everyday. Miracles’ means to him personally and to Smile Brand and how they came up with the mantra that inspires them and moves them forward.
“It's trite to say life’s all about the journey, but life’s all about the journey!” - Steve Bilt
“Oftentimes, the most important part of leadership is just being there, trying to listen, trying to understand — you don't have to have the answers.” - Steve Bilt
“Life is this beautiful mosaic. Now I hope 75% of those tiles are wonderful things and the 25% or, you know, the ones you struggle with a bit. But if the 25% fell off, it's not a beautiful mosaic anymore..” - Steve Bilt
This Week on The Wow Factor:
Steve Bilt’s Words of Wisdom:
Start with gratitude; take a minute and start by seeing the positive in your life. Look for opportunities in life, listen and genuinely see what's around you.
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