The Wow Factor: Scott Reddig: CEO of Christian Care Ministry | The Importance of Transparency In Your Leadership

Scott Reddig: CEO of Christian Care Ministry | The Importance of Transparency In Your Leadership

Jan 19, 2022

Scott Reddig is CEO of Christian Care Ministry, the non-profit which administers the Medi-Share program. Medi-Share is designed as an affordable alternative to health insurance for the Christian community, which employs more than 700 employees at their Melbourne, FL headquarters and in Colorado Springs. Scott is a graduate of The Ohio State University and served 31 years in the property and casualty insurance industry, serving as Chief Actuary with three different companies and Chief Operating Officer for Guide One Insurance, one of the largest insurers of churches in the country.

I’m excited to have Scott on the podcast this week to share about leading Christian Care Ministry during the pandemic, and how his experience as an actuary helps him evaluate, manage, and advise on financial risks. We discuss how Medi-Share works, why it’s different from health insurance, and how members unite to care for their community when they need medical help. Scott also shares his leadership philosophy and emphasizes the importance of transparency in gaining the trust and buy-in of your team.

“What has actually always been more important to me in any organization I've been in is to generate that conversation … that might really tell me the full story and help me do a better job of anticipating the future and help manage my organization through a lot of ups and downs.” - Scott Reddig

“What's interesting about Medi-Share is, it’s really a community first. It's a community of Christians that come together, and they promise each other to be there to share burdens, i.e., medical needs medical expenses when they arise.” - Scott Reddig

“Transparency means I will take any question, and everything's fair game.” - Scott Reddig

This Week on The Wow Factor:

Scott’s experience’s growing up in Northeastern Ohio and why he became interested in sports and music from a young age
What Medi-Share does and how the COVID-19 impacted their business practices
Why Medi-Share isn’t the same as health insurance
The two key ways that the Medi-Share program responds to health needs
How the Medi-Share program is governed by member-voted guidelines which define what is and is not eligible for sharing.
The joy that the call handlers and healthcare management teams find in supporting and praying for their community
How transparency informed Scott’s leadership during a challenging time.
How they leverage technology and social media to help and inform others
How the pandemic brought home the generosity and commitment of their members
What excites Scott about the future of the Christian Care Ministry
How they reward members who take care of their health and why understanding wellness is a form of stewardship

Scott Reddig’s Words of Wisdom:

I would emphasize transparency. It is my wiring as a leader, but I've really learned from past experiences, good and bad, and tried to apply them in my current role. We're open and real with our folks, which is essential to have your team’s confidence.

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